Step 1: Go to the Templately Support Page. You could initiate ‘Live Chat’ to our Support Team for any pre-sales queries.
Step 2: If you are a Premium User, you can Create Support Tickets for any queries you got regarding Templately. Just provide the required information and click on the ‘Submit Query’ button.
Step 3: You could get support for the Free Version of Templately from WordPress.org support forum.
You can insert & use Templately single page Template in two ways:
Method 1: In the first method, you have to go to the Templately plugin from the WordPress dashboard. After that, you will get to see the screen below:
There you can choose any single page from the available categories. Then you just have to give a click on your preferred one to insert it on your site.
Afterward, It will provide you a window that comes with Create a Page field and Import to Library option. You can give it a name from Create a Page section and save it. Otherwise, you can import it directly to your library.
After creating a page, you can Preview the page to see how it looks and go to the Edit Template or Edit with the Elementor option. 
Method 2: Check out the guideline below to insert & use Pages from Templately on your Elementor site.
Step 1: You can insert and use Templately template on your Elementor site. For this, you have to go to your site page and click on the Templately Icon.
Step 2: It will take you to this view. Click to on the Pages tab and you will get to see a lot of ready-made Pages there.
Step 3: Choose your preferred one and insert it.
Step 4: After inserting your page, it will look like this. Now you can edit the entire page text content and make it ready for publishing.
This is how simply, you can insert and use Templately premade single page template to change the outlook of your website just within few minutes.
If you need any help, feel free to contact us on our support.
Templately is compatible with many different WordPress plugins, including Contact Form 7 and Fluent Form. This is one of the plugins that is used to create forms for some of the template packs from Templately.
After inserting any template from Templately, if you find that the form does not appear, it is likely because Contact Form 7 or another similar required plugin is missing from your website. When this happens, you may notice a greyed out area where the form was supposed to appear. Here are some reasons why the form does not appear after inserting a template.
In this situation, you can take the following steps to resolve this issue.
When you are inserting any template from Templately, make sure to check the plugin requirements for that particular template. You can do this easily from the website by simply clicking on that particular template as shown below.
You can also see the plugin requirements for any template from your WordPress dashboard. When you insert any template, it will display the required plugins list.
Once you know which form plugin is required by the template, make sure to install and activate the plugin on your website. If you need to create and set up your forms, then make sure to do that too. Afterwards, when you insert the template from Templately, your form will appear on your website.
With these simple steps, you can resolve the issues when your form does not appear after inserting a template from Templately.
Feel free to reach out to our dedicated support team in the event of any difficulties, and also if you wish to get constant updates about Templately, you can join our Facebook community.
Templately is compatible with multiple WordPress plugins, and some of the website templates may require specific WordPress plugins to be installed. For instance, any WooCommerce template pack from Templately will require the WooCommerce plugin to be installed and activated on your website.
After importing the templates from Templately, if you find that one of the sections or widgets does not appear, it is likely because a required plugin is missing from your website. When this happens, your inserted page template may display a greyed out area or a blank area as shown below.
Here’s what you can do if one of the sections or widgets does not appear after importing the template from Templately.
Before inserting any template from Templately, have a look at the plugin dependencies for that specific template. From the official Templately website, you can check the plugin dependencies for any particular template pack by simply clicking on that template.
You can also check the plugin dependencies for any template from your WordPress dashboard as well. Whenever you will insert any template, it will display the plugin dependency list as shown below.
If the required plugin is not installed on your website, the inserted template may show some blank areas or greyed out areas. To resolve this issue, simply install and activate the required plugins and refresh your page. If your plugin requires any kind of setup configuration, then make sure to do that too, and then refresh your page. The missing widget or section should reappear as shown below.
By following these easy steps, you can resolve issues when one of the sections or widgets does not appear after importing a template from Templately.
Feel free to reach out to our dedicated support team in the event of any difficulties, and also if you wish to get constant updates about Templately, you can join our Facebook community.
